Privacy Policy

Data we collect

• Identity and contact data (name, email, phone; address optional).
• Event data (entries, categories, results; membership number optional, SquashLevels ID).
• Junior data (date of birth and parent or guardian contact details).
• Emergency contact details.
• Medical information (optional and only if you provide it).
• Images or video (event media).
• Incident and disciplinary records where relevant.

How we use it

• Event administration and communications.
• Safeguarding and welfare management.
• Health and safety incident management.
• Customer support and complaints handling.
• Tournament seedings.
• Legal compliance and insurance administration.
• Marketing, only where you have consent or another lawful basis.
• All results and relevant player details shared with SquashLevels.

Lawful basis

• Contract (event entry administration).
• Legitimate interests (event safety, safeguarding, fraud prevention, service improvement, maintaining SquashLevels rankings).
• Legal obligation, where applicable.
• Vital interests (medical emergencies).
• Consent (marketing where required, optional medical notes and certain media uses for minors where consent is used).

Sharing

We may share data where necessary with venue management, first aid providers and emergency services, insurers and legal advisers, payment providers and booking platforms, SquashLevels for the recording and maintenance of tournament results and player records, and authorities where safeguarding or unlawful conduct requires escalation.

Retention

• Event administration records: 24 months.
• Financial records: 6 years.
• Safeguarding and serious incident records: 6 years, unless involving a minor. In that case, records will be kept until the individual reaches the age of 25 or for 7 years after the incident, whichever is longer.
• Marketing preferences: until you opt out.

Your rights

You may have rights including access, correction, deletion, restriction, objection and portability, where applicable. You may complain to the UK Information Commissioner's Office (ICO).

Contact

For data protection queries, email admin@matchpointsport.co.uk.